Data Protection Policy

Collection of Commercial & Personal Data

Hoyer collects data necessary to establish secure B2B interactions, deliver tailored technical solutions, fulfill equipment orders, and process engineering inquiries. Information is collected when provided directly through site interaction, standard commercial documentation, or technical request submissions.

Categories of Information Collected

Depending on your interaction with Hoyer, collected data may include:

• Professional Identification: Full name, professional job title, department, company name, and commercial affiliation.
• Corporate Contact Information: Business email address, business telephone number, billing/shipping address, and country of operation.
• Technical Inquiry Specifications: Motor operational parameters, customization engineering documents, project scope details, and RFP specifications.
• Digital System Usage Data: Anonymized server logs, browser identification, IP addresses, visit duration, and session paths across website pages.

Purpose and Legal Grounds for Data Processing

Hoyer processes data strictly in compliance with applicable global data privacy regulations, including the European Union General Data Protection Regulation (GDPR). Data processing is conducted based on defined legitimate commercial interests, contractual execution, and legal compliance.

Key Objectives of Data Handling

• Order Processing & Logistics Execution: Managing motor supply contracts, OEM engineering coordination, factory testing reports, and international logistics delivery.
• Technical Support & Customer Relations: Responding to procurement inquiries, technical motor specifications, application advice, and aftermarket service support.
• Quality Control & Market Research: Optimizing system performance, enhancing product delivery logistics, and improving digital engineering resources for industrial buyers.
• Regulatory Compliance & Security: Maintaining legal audit trails, fulfilling export control duties, and safeguarding corporate digital infrastructures against unauthorized access.

Data Confidentiality & Third-Party Processing

Hoyer does not commercialize, sell, or rent enterprise or personal data to third-party marketers. Data distribution is strictly restricted to trusted internal divisions and approved technical partners operational within the Hoyer group network.

Controlled Data Transfers

Information may be handled by specialized third-party processors operating on behalf of Hoyer, including secure web-hosting providers, IT system auditors, international freight forwarders, and custom clearance partners. All such entities operate under binding data processing agreements ensuring compliance with strict security standards, confidentiality protocols, and international data transfer safeguards.

Data Storage, Retention, and Security Controls

Hoyer enforces organizational and technical security measures designed to prevent data corruption, unauthorized access, illicit disclosure, or data loss. Security protocols are routinely updated to keep pace with modern cybersecurity standards.

Personal and corporate data is retained only for the duration necessary to satisfy the operational purposes for which it was collected or to comply with statutory commercial retention obligations under applicable European and international laws.

Your Data Subject Rights

As a valued partner or digital platform visitor, you maintain comprehensive rights regarding the processing of your personal data under global privacy laws:

• Right of Access: You can request detailed confirmation regarding whether Hoyer processes your personal data and obtain a copy of held records.
• Right to Rectification: You may request the immediate correction of inaccurate or incomplete corporate contact data.
• Right to Erasure (Right to be Forgotten): You may request the deletion of personal data when operational or legal retention grounds no longer apply.
• Right to Object & Restrict Processing: You reserve the right to object to specific processing workflows or request restrictions on data handling activities.

Cookie Management & Analytics Framework

Hoyer utilizes standard essential, analytical, and functional browser cookies to maintain technical site operations, optimize site responsiveness, and evaluate user navigation trends. Cookies used by Hoyer are anonymous digital markers designed solely to improve usability and web performance without extracting private hard-drive content.

Data Controller Information

For questions regarding this Data Protection Policy, exercising data subject rights, or reviewing corporate data management guidelines, please consult the official Data Controller: